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Terms of Use

Last updated: 3 March 2026
 

Welcome to the Barossa Fun Factory website (“Website”). By accessing or using this Website, you agree to these Terms of Use. If you do not agree, please do not use the Website. These Terms apply to all visitors, users, and anyone who accesses content, makes enquiries, or purchases tickets, bookings or products through the Website.
 

1. About us

This Website is operated by Barossa Fun Factory (“we”, “us”, “our”).
If you need to contact us about these Terms, please use the contact details on our Contact page.
 

2. Using this Website

You agree to use the Website lawfully and in a way that does not:

  • breach any laws or regulations

  • infringe the rights of others

  • interfere with the Website’s operation or security

  • attempt to gain unauthorised access to any system, data or accounts

We may update, suspend, or withdraw the Website (or any part of it) at any time without notice.


3. Bookings, tickets and purchases

If you purchase tickets, book sessions, enquire about events, or buy products through our Website, additional terms may apply (including our Cancellation Policy and any booking platform/provider terms).

You agree that:

  • You will provide accurate details when booking or purchasing.

  • Bookings may be subject to availability.

  • Prices, inclusions, session times and event details may change. We will always aim to keep information current, but errors can occur.


4. Children and supervision

Some Barossa Fun Factory activities are designed for children and families. Unless we state otherwise for a specific program:

  • Parents/guardians are responsible for supervising children in their care.

  • Children must follow staff instructions and venue rules for safety.

  • Certain activities may have age recommendations or participation requirements.

If a program includes supervised drop-off (where offered), the specific rules for sign-in/out and authorised pickup will apply and will be provided at booking or prior to attendance.


5. Safety and wellbeing

Barossa Fun Factory experiences are playful, creative and designed to support connection and wellbeing. You agree to follow reasonable safety instructions from our team.

If you have any medical needs, accessibility requirements, or support needs, please contact us before attending so we can do our best to accommodate you.


6. Access and inclusion

We are committed to inclusion and welcoming people of all backgrounds and abilities. Our current access and inclusion information is provided on our Access & Inclusion page (or elsewhere on the Website where stated). Please review it before attending.


7. Intellectual property

Unless otherwise stated, all content on this Website (including text, graphics, photos, videos, downloads, branding and logos) is owned by or licensed to Barossa Fun Factory and is protected under Australian intellectual property laws.

You may:

  • view and print pages for your personal, non-commercial use

You must not:

  • reproduce, republish, distribute or commercialise our content without written permission

  • use our branding or logos without approval

  • scrape, copy or reuse content to train systems or publish elsewhere (including on other websites) without permission


8. User content (comments, reviews, photos)

If you submit content to us or via our Website (including messages, testimonials, reviews, or images), you confirm:

  • you have the right to share it; and

  • it does not infringe anyone else’s rights.

You grant Barossa Fun Factory non-exclusive, royalty-free licence to use that content for marketing, promotional, and business purposes (for example, sharing testimonials or photos), unless you tell us in writing that you do not consent to that use.


9. Photography and media at events

From time to time, we may take photos or videos during events and activities for promotion. If you prefer not to be photographed or recorded, please tell a team member on arrival. We will make reasonable efforts to respect your preference.


10. Third-party links and services

This Website may include links to third-party websites, booking platforms or social media services. We do not control these services and are not responsible for their content, availability, security or privacy practices. Use them at your own risk.


11. Disclaimer

We make every effort to provide accurate and helpful information on this Website. However, the Website is provided on an “as is” basis. To the extent permitted by law, we do not guarantee that:

  • the Website will always be available or error-free

  • content will be complete, accurate or up to date

  • the Website or server will be free of viruses or harmful components


12. Limitation of liability

To the extent permitted by law, BAROSSA FUN FACTORY is not liable for any loss, damage, cost or expense (including indirect or consequential loss) arising from your use of (or inability to use) this Website.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law that cannot be excluded.


13. Privacy

Our collection and use of personal information is explained in our Privacy Policy (and any related notices). By using the Website, you agree to how we handle personal information as described there.


14. Changes to these Terms

We may update these Terms from time to time. Changes take effect when published on the Website. Your continued use of the Website means you accept the updated Terms.


15. Governing law

These Terms are governed by the laws of South Australia, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of South Australia.

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